Shipping Policy - Delivering to Your Doorstep with Kadan

Where We Deliver Online Orders

At Kadan, our roots run deep in Australia, and we take immense pride in offering nationwide delivery for all our online orders. We partner with a network of trusted courier services tailored to your location to ensure swift and efficient delivery.

Delivery Cost

The cost of delivering your order is determined during the checkout process. It's calculated based on your delivery address and the size of your order. In most metropolitan areas, a fixed shipping fee of $25 applies. However, please be aware that certain remote areas may incur an additional surcharge.

Dispatch Location

All our deliveries originate from our central warehouse, strategically located in Sydney.

Expected Delivery Timeframes

For items readily available in our inventory, we typically dispatch orders within 1-2 business days. Here's a general overview of expected delivery timeframes:

• Metropolitan Areas: You can anticipate your delivery within 3-4 business days.
• Regional Areas: Delivery usually takes approximately 7-10 days.

In cases where a product is temporarily out of stock, we provide you with an Estimated Date of Dispatch (EDT) to keep you informed about when your order will be on its way.

Order Tracking

Yes, tracking your order is hassle-free! Once your order is processed and dispatched, you will receive an email containing comprehensive tracking details. This email includes a unique tracking number and the name of the courier provider selected for your shipment. For precise and up-to-date tracking information, we recommend reaching out directly to the designated courier.

Delivery Partners

To ensure the secure and efficient delivery of your order, we collaborate with a network of reputable courier services. The specific courier assigned to your delivery may vary based on the nature of your order and its destination. Some of our esteemed courier partners include Australia Post, Star Track Express, Amarex, Couriers Please, TNT, and other highly regarded local Australian couriers.

Should you have any further inquiries about our delivery process or require additional assistance, please don't hesitate to contact us. Our primary goal is to guarantee that your shopping experience with Astin is nothing short of seamless and enjoyable.

Please note that this Shipping Policy is subject to updates