Warranty Policy

Warranty Information

The warranty duration for each product and brand may differ. For specific details, please refer to the manufacturer's warranty period.

All warranties are governed by Australian consumer law and are applicable within Australia.

The minimum warranty period is 2 years from the date of purchase. However, numerous brands extend their warranties beyond this minimum duration.

How to Claim Warranty

If you need to initiate a warranty claim, kindly adhere to these steps:

1. Email us at info@kadan.com.au and include a copy of your original invoice.
2. Provide a concise description of the warranty claim.

We are dedicated to expeditiously resolving your warranty claim.

Product Information

Products encompass various features and functionalities. For a comprehensive understanding of your product's capabilities, please consult the accompanying user manual.

Faulty Products

Should your product be identified as faulty, you may be required to return it for examination.

If the product is deemed faulty, you are entitled to a replacement product.

For any further inquiries or assistance, please do not hesitate to reach out to us at info@kadan.com.au.